I can access this mailbox in the Outlook web-client, but not in the mail-client of Windows 10 or Windows 10 Mobile (insider preview). Do you want this feature Let the Outlook Engineering team know. I have created a shared mailbox in Office 365 ( Email address is removed for privacy ). You cant access the shared mailbox from the Outlook app thats installed on the mobile device. The delegate must then follow the instructions outlined in the 'Add another person’s mailbox to your folder list in Outlook Web App' section of the article Access another persons mailbox. From Outlook on the web, you can access the shared mailbox. The mailbox owner must first provide access to a delegate by updating the mailbox folder permissions. But if you want to see the feature early, you can join the Testflight program. Method Two - If mailbox is shared with a groupįor more information about shared mailboxes, please click here. To access a shared mailbox on a mobile device, open your browser, sign in to Microsoft 365, and then go to Outlook on the web. Microsoft has announced that it will deploy the ability to add shared mailboxes to Outlook Mobile by the end of July. Note: If you mistype the email address of the mailbox, a second window will open up stating that the webpage can’t be found. If you have only been provided access to specific folders in the other user’s mailbox, you will only see the folders for which you have been granted access. The mailbox appears in your Outlook Web App folder list. HOW TO ACCESS SHARED MAILBOX OFFICE 365 OUTLOOK FULLTo grant Full Access or Send As permissions, click the Add users button, and then. In the Add shared folder dialog box, type the name of the mailbox that you have been provided access, and click Add. Under the Next steps section, click the Add users to this mailbox link. Click Create to save your changes and create the shared mailbox. Method One - when mailbox is directly shared with someoneġ)Log into Outlook on the web by navigating to /owa/ or for HMS/HSDMĢ) Enter your “from” email address and your desktop passwordģ) Click on the icon in the upper left cornerĤ) Select ‘Open another mailbox.’ from the drop down menuĥ) Type in email address of shared mailbox once ‘add shared folder’ popup appears and click add Go to Recipients > Mailboxes and then click Add a shared mailbox. There are two ways that one can access a shared Mailbox:
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